IMPORTANT NOTES

- Minimum group 6 people and maximum group 16 people (always depending on the existing protocols at the time of departure).

- For the transport option, the minimum group is 2 paying people, once the minimum group has been confirmed in own transport.

- Visits may undergo modifications, both in content and form, due to changes in the entities to be visited, due to weather issues, for reasons beyond our control, or programming adjustments.

- The guide will enforce the health protocols at all times. In case of non-compliance by any participant, by decision of the guide, he will leave the group and will not have the right to any refund.

- Our excursions and guided visits are not canceled due to adverse weather conditions. Navarra can offer us a very different climate from one valley to another, even on the same day.

- Do not walk excessively, but it is advisable to bring comfortable closed shoes.

COVID-19 PROTOCOL

- We must bear in mind that we are going to rural areas and that we have to respect the established protocols at all times and with great scruples. The local population may have some fear and suspicion that people from outside their territory can carry the virus to them. With which we have to be very respectful with them and with the protocols.

- We will greet each other without physical contact.

- For your safety and that of everyone, if you have a fever or any symptoms of Covid-19, or if you have been in contact with someone with Covid-19 in the last 10 days, refrain from participating in the activity. No guide will carry out the activity in the same case. Navarra Health Council 948 290 290, Euskadi 900 203050 and 112 emergency numbers.

- Maintain a safety distance of 1.5 meters between people who do not live together.

- The use of a mask is mandatory if the safety distance is not maintained.

- Cleaning hands with hydroalcoholic gel very frequently.

- Do not exchange material or share drinks, food, sun creams or lipsticks. What one person has touched cannot be touched by another without first having been disinfected (if they are not a family unit living together).

- Flyers or advertising brochures that are seen not to take them. Ask the staff for them.

- The guide will enforce the health protocols at all times. In case of non-compliance by any participant, by decision of the guide, he will leave the group and will not have the right to any refund.

- Small groups, as we usually do. We will prioritize groups formed at their origin, with your family and / or friends. Groups in Nature and urban visits 17 people + 1 guide.

FLEXIBILITY FOR CANCELLATIONS

Our cancellation policy is relaxed to facilitate reservations in these changing times. But we advise hiring cancellation insurance that covers cancellations due to Covid-19.

- With more than 7 days in advance: free of charge.

- Between 7 days and 72h: 50%

- With less than 72h: 100%

Cancellations for other reasons, we will try to resolve in the best possible way for all parties.